Roles and permissions

role reference

Every teammate has one of four roles. Owner and Admin always have every permission below. Agent and Associate are configurable per agency on the Roles settings tab. The checks marked default are how a new agency starts.

Events

PermissionOwnerAdminAgentAssociate
Create & edit events
Add new gigs and modify existing ones
(default)(default)
Delete events
Permanently remove gigs
(default)(default)
Set event visibility
Change event visibility (own events can always be changed)
(default)(default)

Financial

PermissionOwnerAdminAgentAssociate
View financial data
See fees, costs, and payment information
(default)(default)
Edit financial data
Modify fees, costs, and payment details
(default)

Analytics

PermissionOwnerAdminAgentAssociate
Open the Analytics page
Allows opening /analytics and its drill-down pages. Most chart/KPI values that show money still also require View financial data.
(default)
Read analytics across the whole org
Bypasses the user's artist scope on analytics surfaces only. Lets a member who otherwise only books two artists read org-wide aggregate insights without becoming an admin. Other surfaces (calendar, contracts, invoices, docs) stay scope-restricted.
Restrict analytics to events I book
Scopes the analytics surface to events where this user is the booker (Event.ownerId). Use to delegate analytics to an individual booker without exposing the whole agency. Takes precedence over artist scope; ignored when Read analytics across the whole org is on.
(default)

Sensitive Data

PermissionOwnerAdminAgentAssociate
View sensitive data
See passport details, dates of birth, and tax IDs
(default)(default)
Edit sensitive data
Modify passport details, dates of birth, and tax IDs
(default)

Contracts

PermissionOwnerAdminAgentAssociate
View contracts
See contract documents
(default)(default)
Create & edit contracts
Add and modify contracts
(default)
Delete contracts
Permanently remove contracts
(default)

Invoices

PermissionOwnerAdminAgentAssociate
View invoices
See invoice documents
(default)(default)
Create & edit invoices
Add and modify invoices
(default)
Delete invoices
Permanently remove invoices
(default)

Address Book

PermissionOwnerAdminAgentAssociate
Create & edit contacts
Add and modify artists and clients
(default)(default)
Delete contacts
Permanently remove artists and clients
(default)(default)

Sharing

PermissionOwnerAdminAgentAssociate
Share calendars
Create and manage shared calendar links
(default)(default)

Documents

PermissionOwnerAdminAgentAssociate
Create doc invites and share links
Lets this role generate share links and invite people to documents they can see. Blocked for docs with restricted-pill content the user lacks permission for.
(default)(default)
Create & edit team-workspace docs
Create new docs in the team workspace and edit existing ones. Without this, agents can still view team docs but not author them.
(default)(default)

Administration

PermissionOwnerAdminAgentAssociate
Manage templates
Edit contract, task, visibility, and custom field templates
Manage organization settings
Change organization name, branding, and preferences
Export data
Download data exports and backups
Reserved for owner and admin. Managing the team (inviting and removing people, assigning roles) and editing this permission matrix are always limited to owners and admins, and cannot be handed to agents or associates. Billing and deleting the agency are owner-only.

This table uses the same role labels, permission groups, and default checks shown in Roles settings.